e-mail: valstarinc@sbcglobal.net
6639 Odessa Avenue
Van Nuys, CA 91406
Van Nuys, CA 91406
24 HOURS A DAY
7 DAYS A WEEK
7 DAYS A WEEK
CAL-T-#165169
M O V I N G A N D S T O R A G E
Frequently Asked Questions
Frequently Asked Questions
Below you will find answers to many of the most frequently asked questions we receive. For additional information, contact us by calling (818) 787-8150 or (818) 891-2884, or use our convenient online form.
Do you offer local and long distance moves?
Whether you are moving across the street or across the country, we can help.
Do you provide insurance on my move?
Yes, Valley Allstar Moving & Storage carries coverage required to meet industry standards, and additional coverage is available.
Do you accept credit cards?
Yes, we accept Visa, MasterCard, Discover and American Express.
Are there any items you will not move for me?
Yes. Due to laws that govern our industry there are certain items; we are prohibited from transporting flammable and explosive materials, live animals and others. We will provide a complete list of these items.
What if the weather is bad on my moving day? Can I reschedule?
Weather delays are not allowed except in extreme cases where weather conditions present a risk to personal safety. Our personnel are experienced in working in a variety of adverse weather conditions and are fully equipped to protect your belongings from weather damage while in transit to or from our trucks.
How much advance notice do you need in order to schedule my move?
The more notice you can provide us, the more likely we will be able to accommodate you. This is especially true during the busy summer months. We generally ask that you try to schedule your move 6 weeks in advance to ensure our availability. If necessary, short notice moves are accepted.
Do you offer local and long distance moves?
Whether you are moving across the street or across the country, we can help.
Do you provide insurance on my move?
Yes, Valley Allstar Moving & Storage carries coverage required to meet industry standards, and additional coverage is available.
Do you accept credit cards?
Yes, we accept Visa, MasterCard, Discover and American Express.
Are there any items you will not move for me?
Yes. Due to laws that govern our industry there are certain items; we are prohibited from transporting flammable and explosive materials, live animals and others. We will provide a complete list of these items.
What if the weather is bad on my moving day? Can I reschedule?
Weather delays are not allowed except in extreme cases where weather conditions present a risk to personal safety. Our personnel are experienced in working in a variety of adverse weather conditions and are fully equipped to protect your belongings from weather damage while in transit to or from our trucks.
How much advance notice do you need in order to schedule my move?
The more notice you can provide us, the more likely we will be able to accommodate you. This is especially true during the busy summer months. We generally ask that you try to schedule your move 6 weeks in advance to ensure our availability. If necessary, short notice moves are accepted.
